Policies
- Club is not responsible for any injuries sustained on its courts or any part of the property. A separate waiver must be signed and returned to the club before participating in TCT programs.
- Free court time for those enrolled in our junior and adult clinics. Must be booked and played the same day and court time must be for the length of the clinic time and only free to clinic member.
- No make-ups or credits for missed classes or inclement weather
- 24 hr cancellation policy for private lessons, point play, and any other drop in program.
- Injury Policy: Upon receipt of a doctor's note, credit will be given for an injury up to 3 weeks. Credit will not be given for injuries beyond 3 weeks, unless the player is willing to give up their spot in the clinic. If the spot is relinquished, then credit will be given to the end of the session.
- Cancellation Policy: Any drop outs or cancellations after the deadline specified in the renewal literature and before the beginning of the session, will result in the forfeiting of all deposit monies. If the customer cancels or drops out after the beginning of the session, the customer is responsible for the full cost of the clinic session until such time as the Club has filled the spot with a replacement player. Although the club often has a waiting list, we do not guarantee that we will be able to fill all spots.
- Change Policy: Effective December 1, 2014, any changes in clinic days, times or programs, at the request of the player and/or parent, will be assessed a change fee of $125.00. If the change is as a result of the Club management request or recommendation, this change fee will not apply.